Wednesday, August 5, 2009

Presentation - "How Frontline Leaders can Engage Everyone Everyday"


Understanding what separates an engaged person from one who is not. This helps group/team leaders, who are often themselves engaged, to better understand their own engagement and thus help others experience this same satisfaction. The energy from engaging others and the satisfaction of being re-engaged by those same persons through their gratitude for the benefits provided. Also the passion that comes from having your heart and mind in what you are doing and a focus on the daily activities themselves.

This is the important self-centric aspect of engagement which is so necessary for its continuance! Follow our presentation using a new tool called Prezi, there will be additional links to further resources for group/team leaders, line managers, middle and senior managers available -- http://prezi.com/73328/

Monday, August 3, 2009

The Self-Centric Part of Engagement


When employees engage customers they are then re-engaged themselves by those customers as they become energized by the gratitude from the benefits they provide. Any performer who engages their audience experiences this appreciation as they are re-engaged by that audience whether they are in theater, concerts, sports, or in organizations.

This cycle of engagement is self-centric and the only truly continuous or lasting engagement. Just as self-motivation is the only continuous motivation. People become involved with heart and mind as feedback and focus is on the activity itself which provides purpose, meaning, and accomplishment. Which provides pride, passion, and enthusiasm!